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1. General
- By accessing our website, you confirm that you are at least 18 years old or using the website under parental supervision.
- We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Pricing
- All products displayed on our website are subject to availability.
- Prices are listed in GBP (£) and may change without notice.
- We reserve the right to discontinue products at any time.
3. Orders
- Once you place an order, you will receive an email confirmation.
- We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.
- Order acceptance occurs only when the item is shipped.
4. Shipping
- Orders are processed within 1–3 business days.
- Delivery times may vary depending on your location.
- Delays caused by courier services are beyond our control.
5. Returns & Refunds
- Customers may return products within 30 days of receiving the order.
- Items must be unused and in original packaging.
- Refunds are processed after inspection of returned goods.
6. Intellectual Property
- All website content including logos, images, product descriptions, and text belong to HiFEN.
- Unauthorized use is prohibited.
7. Limitation of Liability
- HiFEN is not liable for indirect or incidental damages arising from use of the website or products.