FAQ

Hifen Group Limited is an online store that offers a wide range of products for retail in the UK market.

Hifen Group Limited is based in United Kingdom and only serving in UK Market currently.

We provide a convenient platform for customers to purchase items across various categories such as Hosiery Items, Foot wear, Kids games & Toys , Stationery Items, and more.

Hifen best Selling products are listed as 3 pair Girls Knee High Socks, School Girl Tights, 5 pair Sports Socks.

Hifen Offers 30 Days Return Policy. For details Visit Policy Page.

That's great to hear! If there is any damage to the product or an issue with the product delivery, Hifen Group Limited will provide a full refund of 100% of the original cost of the order. This policy ensures that customers are not charged for any product-related mishaps or damages.

Yes, we offer product exchanges at Hifen. If a customer wishes to exchange a product for another one, they can do so. However, please note that there may be certain conditions and charges associated with the exchange process. The customer will be responsible for covering the charges related to mailing the product back to us, as well as any price difference between the original product and the new product being exchanged.

We have dedicated Chat Support on Website for any query related to delivery of your Order. Website Chat Support https://hifen.co.uk/ 

We Offer General Delivery of Product in 5 days with free of Cost in United Kingdom. For Fast Delivery we offer Express Delivery in 2 Days and Customer can select at the time of Checkout.

Hifen privacy policy is simple. Visit the link to find our privacy policy here.

Hifen Terms of Service is simple. Visit the link to find our terms of service.